The window

You have 30 days from delivery to return anything in a resaleable condition, with its accessories and packaging.

Faulty items

A fault inside the warranty period is repaired, replaced or refunded — your choice — and return postage is on us.

How a refund reaches you

Refunds return to the method you paid with. A shop may also offer store credit, usually at a slightly higher value; where both are offered you are shown what each is worth before you choose.

This demonstration

No payment is taken by this demonstration, so there is nothing to refund.